Book with Confidence

Please see the policies and plans that we have in place to protect guests who travel with us.

Deposit Protection Plan

Our Deposit Protection Plan is a scheme offered to our guests to allow them to book confidently and transfer their deposit payment towards any future Blue Lagoon Cruises trip in the event that they are unable to travel on the cruise they originally booked. Our Deposit Protection is entirely optional, can be invoked for any reason by our guests, and requires an additional per-person fee to be paid at the time of booking.  The optional fees are as below:

Valid for travel until 31 March 2025 - FJD$165, AUD$112, NZD$122, USD$76, CAD$102, EUR€71, GBP£61 per person

Valid for travel from 01 April 2025 until 31 March 2026 - FJD$165, AUD$114, NZD$124, USD$76, CAD$102, EUR€69 GBP£59 per person

Please see point 9 under Terms and Conditions for more information or Frequently Asked Questions.

 

Peace of Mind Guarantee

We have made a successful return to cruising since December 2021 and our onboard protocols meet the CareFiji Commitment Government requirements. Nevertheless, if any new health directions from any government authority occur

  • affecting your ability to travel to join the ship for your booked departure and you inform us of this development or
  • renders Blue Lagoon Cruises unable to operate our voyage and we inform you of this development

Then we will provide you with a 100% ‘cruise credit’ to the full amount of the net fare received by Blue Lagoon Cruises which you can apply to a subsequent departure of your choice and date. This cruise credit has a two-year expiry date from the original cruise departure date and can be used on any future voyage with Blue Lagoon Cruises (subject to availability).  

 

Future Travel Credits 

Future travel credits may be shared or given to a friend or family member, provided written consent is given to Blue Lagoon Cruises. The future travel credit is to be used within two (2) years from the original cruise departure date.
 

Making Changes to Your Booking - No Change Fees

Any guest who chooses to make a new booking with Blue Lagoon Cruises will be able to change their cruise departure date / postpone their cruise without incurring any amendment fees regardless of the fare type being booked as long as the new cruise date is for the same or longer duration and the same or higher cabin grade and within the same contract season/fare validity.
A reduction in cruise duration and /or cabin grade may be treated as a cancellation and new booking - please contact the Blue Lagoon Cruises reservations team for more information. 
a)       Once dates are selected you can make unlimited changes to the date of travel and one (1) change to the guest's name(s), provided the changes are made with Blue Lagoon Cruises prior to 60 days before travel.
b)       Any change of date or changes to a guest's name(s) are subject to confirmation and must be made in writing to cruisecentre@bluelagooncruises.com quoting the original booking reference and guest name(s) provided at the time of booking.